FAQs
- Choosing a selection results in a full page refresh.
Welcome to Clara'P – your destination for radiant, healthy skin!
Frequently Asked Questions (FAQs) - Clara'P
Welcome to Clara'P's FAQ page! Here, we have compiled answers to some of the most common questions our customers have. If you can't find the information you're looking for, please feel free to contact us directly.
1. How do I place an order? To place an order, simply browse our website, select the products you wish to purchase, and add them to your cart. Once you’re ready, proceed to checkout, fill in your shipping details, and choose your preferred payment method.
2. What payment methods do you accept? We accept the following payment methods:
3. Can I modify or cancel my order after it has been placed? If you need to modify or cancel your order, please contact us immediately at shophub.pk1@gmail.com or call our customer service number. We will do our best to accommodate your request, but please note that orders already dispatched cannot be modified or canceled.
4. What are your shipping options and delivery times? We offer free Cash on Delivery (COD) for all orders. Orders are processed within 1-2 business days, and delivery typically takes 3 to 7 business days, depending on your location.
5. How can I track my order? Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery on our carrier's website.
6. Do you ship internationally? Currently, we only offer shipping within Pakistan. We are working on expanding our shipping services to more locations in the future.
7. What is your return policy? We accept returns within 30 days of the delivery date. The products must be unused, in their original packaging, and in the same condition as when you received them. Please contact our customer service team to initiate a return.
8. How do I return a product? To return a product, please contact us at shophub.pk1@gmail.com or call our customer service number. We will provide you with instructions on how to return the item.
9. When will I receive my refund? Once we receive and inspect the returned item, we will process your refund. Refunds typically take 5-7 business days to appear on your original payment method.
10. Are your products suitable for all skin types? Yes, our products are formulated to be suitable for all skin types, including sensitive skin. However, if you have any specific skin concerns or allergies, we recommend reviewing the ingredient list or consulting with a dermatologist before use.
11. Where can I find the ingredients list for your products? The ingredients list for each product is available on the product page under the "Ingredients" section. If you have any further questions about our ingredients, please contact us.
12. Do I need to create an account to place an order? No, you can place an order as a guest. However, creating an account allows you to track your orders, save your shipping details, and enjoy a faster checkout process for future purchases.
13. How do you protect my privacy and personal information? We take your privacy seriously and implement various security measures to protect your personal information. Please refer to our Privacy Policy for detailed information on how we handle and protect your data.
14. How can I stay updated on promotions and discounts? Subscribe to our newsletter and follow us on social media to stay updated on the latest promotions, discounts, and new product launches.
15. Can I use multiple discount codes on a single order? Only one discount code can be applied per order. If you have multiple discount codes, you can choose the one that offers the best savings for your purchase.
16. How can I contact customer service? You can reach our customer service team via email at shophub.pk1@gmail.com or by phone at 00923425159537. Our business hours are Monday to Saturday, 9:00 AM to 6:00 PM (local time).
We hope this FAQ page has answered your questions. If you need further assistance, please don't hesitate to contact us. Thank you for choosing Clara'P!
Thanks for subscribing!
This email has been registered!
| Product | SKU | Description | Collection | Availability | Product Type | Other Details |
|---|